A leading provider of business process management

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Case Study - A leading provider of business process management

Seamless migration and an effective DCAM solution

PRODUCTS UTILIZED:

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CUSTOMER:

This client is the UK’s leading provider of business process management and integrated professional support service solutions, comprised of 75,000 dedicated staff across the UK, Europe, South Africa and India.

BUSINESS CHALLENGE:

They had 20,000 assets to manage across the UK with a full data center migration required. They were previously using spreadsheets to manage their data center environment and wanted a more efficient and accurate way of managing their data.

THE TRACKIT SOLUTION:

TRACKIT audited and tagged all their equipment and provided them with DCAM software to maintain the audit and monitoring process internally for continued accuracy.

THE RESULTS:

  • TRACKIT accurately completed a full audit of 20,000 assets across their four core UK sites. 
  • The client used the TRACKIT Mobile and DCAM solution to plan their migration from their old site to the new site. 
  • TRACKIT tablets and DCAM solution are now being used in all of their four core data centers as an asset management and capacity management solution with 140 users accessing the data on a daily/weekly basis.
  • A x10 efficiency uplift in assets audited in a week as a result of adopting TRACKIT’s solutions and processes.

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