An integrated solution for accurate data reconciliation

and audits for a leading global bank

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Case Study - A leading global bank

An integrated solution for accurate data reconciliation

 

PRODUCTS UTILIZED:

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CUSTOMER:

This leading global bank has approximately 200 million customer accounts across more than 160 countries.

BUSINESS CHALLENGE:

The bank were looking for a more efficient, accurate auditing solution. Internally they conduct annual reconciliation audits to get an accurate view of their asset data. They were previously using Excel spreadsheets and pen and paper to audit which took them 3-4 months to complete.

THE TRACKIT SOLUTION:

The combination of TRACKIT LightTouch Technology and TRACKIT Mobile (including training) gave them the ability to significantly reduce the time it takes to complete their audits.

THE RESULTS:

  • Reduced the time it takes to complete audits by 80%.
  • A 15-20% cost recovery of both maintenance and licence spend.
  • A 25% increase in accuracy for DCIM & ITAM systems - improved end-to-end lifecycle management in these incumbent solutions.
  • Customized dashboard heat map of audit status.
  • Data entry at the rack – feeds DCIM/Service Desk Tool.
  • Adopted TRACKIT for the day-to-day running of their data centers in conjunction with their existing DCIM to ensure they stay within SOX compliance.

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