From over 8 years’ experience auditing hundreds of high dependency data centers for some for the largest companies all over the world, it’s not surprising that our Professional Services team bring an unmatched level of expertise and device knowledge to every data center audit. With well over a million assets audited to date they set the benchmark for accuracy and efficiency that others cannot match.
But this doesn’t happen by accident – its delivered by following and constantly refining a tried and tested process that’s delivered 100% customer satisfaction every time.
This proven 6 step audit process delivers full and accurate IT asset inventory providing complete visibility – and fast. Data is delivered to YOUR platform requirements, either to your existing DCIM tool or TRACKIT, our next generation application.
Assess the scope - From day one our industry leading consultants will start assessing the scope of the inventory challenges you face. Even though there are common reasons why people choose to use TRACKIT, we recognise that no two customers are the same and tailor our delivery and approach to match requirements working collaboratively to agree the scope of work.
Underpin the requirements – An on-site survey and project workshop ensure that all client requirements are clearly identified and that the deliverables are aligned and agreed. TRACKIT then explore and recommend best practises using our extensive experience / expertise and discuss standards that can be implemented to help with asset management moving forward.
Design the solution – The award winning TRACKIT Mobile, software and processes are adapted to each client to ensure that the end solution exceeds the expected benefits. Unlike DCIM what it proposed at the beginning is what you get at the end - a solution to optimise your data center and drive efficiency savings.
Implement the project – Whether it is training, an on-site audit or software implementation, our project implementation is conducted in a seamless way to ensure minimum disruption to client resources and planned with military precision.
Test and transfer – The data collected is fully QA’d as a part of our process to ensure 99.99% accuracy of the data delivered. Once complete the data is then exported to a CSV or any CMDB (Configuration Management Database) / DCIM (Data Center Infrastructure Management) / ITSM (Information Technology Service Management) solution as required. Your data. How you want it.
Sustain deliverables – Implementation of best practices, software and/or service with the client ensures continued data accuracy is maintained as a BAU process. This ensures high levels of data accuracy are maintained as easily and efficiently as possible.
We’ve empowered hundreds of data center owners with clear visibility of their estate to drive down utility costs, optimise capacity and identify legacy equipment to drastically improve data center ROI.